FAQs

Returns

J-Lumière does not accept any returns for sanitary reasons. monetary refunds are only sent if you received the wrong item, all other refunds are issued in the form of store credit.

Shipping Policy

Processing on all orders is 2-5 business days. shipping takes 2-3 business days. processing is how long it will take us to prepare your order for shipping. shipping is how long it will take usps to ship your order from us to your door. for any questions regarding shipments AFTER your order has been shipped, please contact usps and have your tracking info ready. J-Lumière is not responsible for any lost or damaged packages.

Pick-Up Orders

WE are located in the Atlanta, GA area and offer local pick up if you are in the area! Please select pick up as your shipping option and you will receive an email with pick up instructions. Pick up locations currently available: Marietta, GA & Dunwoody, GA, you will choose your desired location. See you soon!

Contact Us

jlumierehelpnow@gmail.com

Other Important Facts

All Products are for external use ONLY.